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We aim to provide a smooth and transparent shopping experience for our customers. Read this Policy to learn how we handle shipping.

Order Processing Time

We know you’re excited to receive your order, and we work hard to process orders as quickly as possible. Typically, orders are processed within 1-2 business days, excluding weekends and holidays. This quick turnaround ensures that your items are promptly on their way to you. All orders undergo a verification process to ensure that payment is successfully processed and the shipping address is valid. This step prevents any delays or issues with your delivery.

Domestic Shipping

We ship across the United States and offer multiple shipping options to suit your needs. For Standard Shipping, delivery typically takes 5–7 business days. This option is free for orders above $(), while a flat rate of $() applies for orders below that amount. If you need your order sooner, our Expedited Shipping option delivers within 2–3 business days, with the cost calculated at checkout based on the delivery address. Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor the progress of your delivery. This ensures you stay updated and can plan for the arrival of your items. We strive to provide efficient and reliable shipping options to meet your needs and ensure a satisfying shopping experience.

International Shipping

We currently ship to most countries across (), (), (), and the (). International shipping costs vary depending on the destination and weight of the package, with rates displayed at checkout. Please note that the recipient is responsible for any customs fees, taxes, or duties imposed by the destination country. We recommend checking with your local customs office for further details on these charges.

Our delivery times for international orders are as follows: Standard International Shipping takes approximately |()–() business days, while Expedited International Shipping takes ()–() business days. These time frames ensure your order reaches you as swiftly as possible, regardless of your location. Once your order is shipped, you will receive a tracking number to monitor its progress and expected delivery date.

Lost or Damaged Packages

We take every precaution to ensure your package arrives safely, but sometimes, issues may arise during transit. If your tracking information indicates that your package has been delivered but you haven’t received it, please check with neighbors or your local post office first. If the package cannot be located, contact our customer service team within 7 days of the delivery date to initiate an investigation. If your order arrives damaged, please email us photos of the damaged items and packaging within 48 hours of delivery. We’ll arrange a replacement or issue a refund based on your preference. To ensure a smooth delivery process, please double-check your shipping address at checkout. We cannot be held responsible for delivery delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your address after placing your order, contact us immediately. Changes to the address can only be made before the order is shipped.

Shipping Restrictions

While we strive to serve as many customers as possible, there are some limitations to our shipping services. We do not ship to P.O. Boxes or military APO/FPO addresses. Certain products, such as hazardous materials or restricted items, may not be eligible for international shipping.

Delays and Exceptions

Sometimes, factors beyond our control can affect delivery times. Severe weather conditions may impact shipping times, especially during winter or hurricane seasons. Delivery times may extend during peak shopping seasons, such as Black Friday or Christmas. International packages may experience delays during customs inspections. We will do our best to keep you informed about any potential delays affecting your order.

If you want to ask any questions related to this Policy, contact us at () or email us at ().